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Help Centre / Rules & Policies / Account Activation/Inactivity Policy

Account Activation/Inactivity Policy

Accounts issue automatically after purchase. If you haven’t received it within 20 minutes, email support@tttmarkets.com
Please note, all TTT Markets accounts – whether challenge, funded, or competition – are subject to a 30-day inactivity rule. If your account is inactive for 30 consecutive days (no trades placed), it will be automatically closed and cannot be reopened. Logging in alone does not count as activity – there must be a trade executed. If you expect to be inactive for more than 30 days, please email support@tttmarkets.com ahead of time and we’ll assist where possible. Key points to remember: The 30 days are calendar days, not trading days. Activity means executing a trade, not just logging in.


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